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Job Title:

Lead Infrastructure Operations Engineer

Employer:

Natural Resources Wales

Pay:

£47,055 - £52,770

Location of the job:

Flexible

Last day to apply:

12 October 2026

Role Summary

Lead Infrastructure Operations Engineer at Natural Resources Wales.
Make sure important ICT services are safe, strong, and well managed.
Lead the operation and support of computer systems and networks.
Provide help outside normal working hours when needed.

Key Tasks

Lead live service operations with teams and suppliers.
Solve problems and find causes to stop them happening again.
Help with changes and new services to prepare them well.
Use tools and feedback to improve services.
Manage suppliers and make sure rules and contracts are followed.
Look after budgets to get good value for money.
Drive to remote sites for system maintenance.

Skills and Experience

Know about Microsoft systems like Azure and Microsoft 365.
Understand how to keep computer systems secure and working well.
Can lead a technical team and guide projects and suppliers.
Have a full and current UK driving licence.

Pay and Hours

Full details to be given during recruitment.
Flexible working hours with some out-of-hours support.

Location and Workplace

Based at the nearest NRW office to your home.
Hybrid working: some days at home and some in the office.
May need to attend regular face-to-face meetings or training.
Drive to data centres or remote offices as needed.

How to Apply

Email Ian Johns for questions at Ian.Johns@cyfoethnaturiolcymru.gov.uk.
Interviews will be face-to-face the week starting 12 October 2026.
Interview location details will be shared beforehand.

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